About Us

M.Bufton Plumbing and Heating Services Ltd. was started in 1991 by Mark Bufton and currently employs over 20 staff, all of whom are fully qualified within their field.

Individually and collectively our plumbing and heating engineers provide many years knowledge and experience and are more than able to cope with any plumbing and heating problems, no matter how large or small.

Comemrcial Plumber Powys

Key facts about us:

Resources

  • 17 specialist plumbing & heating installation maintenance engineers
  • 8 Gas Safe, Oftec, Hetec, and Bio-mass engineers
  • Qualified electrical and electronics engineer
  • 4 office based staff
  • Office manager
  • Field managers
  • Full training programme in place for all staff enabling full compliance with contract requirements
  • Continuously manned telephone during working hours
  • Female accompanied plumber on request
  • 24 hour emergency response time

 

Communication

  • Numerous dedicated land lines
  • Complete mobile telephone network
  • Networked computer system
  • Text messaging service
  • Instant transfer of business critical information between office and field engineers via combined phone/PDA units using a specially developed tracking system enabling:
    • Vehicle tracking
    • Job monitoring
    • GPS mapping
    • Key performance tracking
    • Real time progress tracking
    • Comprehensive report production
    • Accurate updating of Data Bases